A) 1) Contact Us: Call 715-268-4663 or stop by our showroom to set up an appointment with a representative from our sales and design team. We can discuss material options & preferences at this time or when our representative comes out for your job site visit.
2) Jobsite Visit: Our representative will discuss your project & take measurements for an initial estimate. Walkthroughs by subcontractors if needed will be scheduled at a later date.
3) Estimate Review: We will contact you to let you know your estimate is ready & ask to schedule a time to review it with you at the showroom. At that meeting, we will go over selections & pricing & discuss items that may need to be changed. We will provide basic perspectives of any project involving cabinetry.
4) Moving Forward: If you decide to move forward with us, we will update the estimate with any changes necessary & schedule a final meeting to go over the fine details. We will also schedule a final measure to verify dimensions if needed. We will need a deposit at this time, typically 1/3 of the total.
5) Construction Schedule Arranged: Once the deposit has been retained, we will start ordering materials. We will base your construction schedule on availability of these materials. We will put together a tentative schedule for you along with a payment schedule and give you a copy. You will receive contact information for the project manager that will be overseeing all construction on your project so you always have someone to consult that is knowledgeable about your specific project.
6) Construction in Progress: Once construction begins you will receive up-to-date notifications throughout the project from your project manager on the status of the project. If there are ever any concerns throughout your project you can reach us at any time Monday through Friday between 9am and 5pm at our showroom by calling 715-268-4663.
7) Final Punch List: When construction is substantially complete, a final walk through is done by a Stone Creek representative. At this time, we can discuss any concerns you may have.
8) Job Completion: Once all punch list items are completed, final payment is due. We may ask to set up a photo shoot of your project.
A) Yes! Each individual has outside obligations, so please be willing to plan in advance with the person you would like to meet with. After hours during the week is best, but if a Saturday is needed, we will do what we can to accommodate.
A) Our installers prefer to work with the products we sell, but if they happen to have an opening in their schedule, they will install products provided from elsewhere. There is no warranty on this work, however. Keep in mind, when we provide the material, we also go to your home to measure the space & make sure you won't be short on materials. This is one of the biggest drawbacks of providing your own material, as if the installer runs short, they may have a job scheduled right after yours & may not be able to get back to your project for a few weeks up to a few months.
A) No, we do not. Every job we do is unique & custom, so we only order enough material for each individual project.